Major U.S. banks have discovered unauthorized third-party AI agents operating inside customer accounts, prompting an industry-wide push to contain the risk.
\n\nAxios reports that Morgan Stanley, Bank of America, JPMorgan, Wells Fargo and other large banks are finding AI agents inside accounts that, in some cases, appear to be taking actions the account holder never actually told them to take. One bank official called the situation “horrifying.” Another described “grave concerns about agents gaining access to customer accounts and taking steps that could impact user finances.”
\n\nUnwanted AI access to accounts typically occurs when a customer hands their login credentials to an AI assistant so it can manage part of their financial life, then gives it access to the account. That already breaks most banks’ rules, which require a human to log in directly. The real danger shows up when a user has also authorized the agent to make purchases or move money. Combine that permission with login access, and the agent can act on its own, with nobody watching.
\n\nBanks say they’ve tracked agents contacting call centers and taking actions that didn’t come from direct user instructions. A bank executive summed up the core problem: banks “struggle to differentiate…
Original source: https://www.breitbart.com/tech/
